How can we help?

We assist importes handling customs formalities needed to unload the cargo, we are an invaluable partner for shipping agencies during port calls, we arrange containers collection and delivery and we give you all the information to ease your shipments.


If you are an importer, if your goods are being unloaded but you haven’t quite got round to completing the formalities needed to market them in the EU and move them to their final destination, we may well be the solution to your problems.
Here is what we can do for you:

  •  We handle customs formalities for land, sea and air forwarders, whether for imports, exports or transit.
  • We deal with placing goods in customs warehouses and VAT warehouses, and releasing them after.
  • We provide assistance with checks requested by inspection or security bodies.

Fill out the form and our customs agents will help you managing your import goods!


Businesses importing products into Italy must often possess a whole host of information, which can end up making things awkward. Are import duties payable? How is VAT calculated? Does the seller need to provide any particular certificates before putting the goods on the EU market? Does the product I’m importing meet European regulations? 

At times, customs consultancy is needed even before the goods are purchased: duties, or meeting EU regulations, can cause the final cost to be far higher than the initially budgeted amount. If not planned and analysed beforehand, the repercussions on the company books are soon felt.

Companies that specialise in importing certain products may need to import other goods of which they have no in-depth knowledge. A simple example: during the Covid-19 pandemic, the lack of PPE on the Italian market forced many companies to look abroad. But not all personal protective equipment met EU standards for being imported and sold. Our customs consultancy service helped many manufacturing businesses ensure they were ordering the rights goods.

Our team of customs experts is always up-to-date with the latest news and helps businesses classify their products. We also offer our support and know-how on customs decisions, AEO status, customs warehouses and tax warehouses. 

Contact us and our custom brokers will give the information you need to import your goods!

Ship Services

The shipping agent has evolved over the course of the years. This affects the liner sector first and foremost, particularly the container market. It is something we have first-hand knowledge of because we are part of a Group which has been a general agent for Yang Ming for over forty years, as well as the Italian representative for China Shipping and UASC before they merged with other major shipping companies.
Today’s shipping agencies are often bogged down by all the documentation needed for cargo, for acquiring the cargo itself and for their ties with terminals in order to load and unload cargo. They must also coordinate logistics to and from ports, and handle fleets of empty containers in the area. This makes us an invaluable partner for agencies; we help them resolve bureaucratic issues with the authorities, from the moment the ship arrives until its departure.


  • We handle customs formalities for managing and presenting goods manifests on arrival and departure, as well as requests for customs clearance at sea. 
  • We offer our clients customs assistance for direct transshipment.
  • We manage onboard equipment and ensure that loading and unloading operations are performed lawfully when the ship is presented to Customs.
  • We handle all the procedures with the Authorities involved (Harbourmaster, Border Police, Maritime Health and Safety, and Consulates).

The assistance we provide shipping agents also embraces the passenger and tramp ship sectors; in these cases, too, we have notched up a wealth of experience working alongside one of the most venerable agencies of the Finsea Group: Medmar Tramp. 

Contact us and we will organize with you all services during your port call!

Land freight forwarding

Prompt collection and delivery, having the documents needed to accompany the goods, coordinating with shipping companies and terminals and complying with international weighting regulations (VGM): all are aspects companies struggle to handle when they do not have an inhouse logistics office.
If your container is due to arrive in a port and you don’t know how to collect it, we here at SAT can provide customised services for arranging transportation from the port of unloading to the destination, and vice versa, along with procedures involved in weighing containers (VGM).
What sets us apart from the rest? Once again, it is the Group we belong to and its logistics and forwarding department, which has been transporting cargo for major shipping companies and forwarders for over twenty years now, and is also a shareholder in the largest rail operator in north-western Italy. Our wealth of experience can cover any kind of journey. 

Contact us to arrange collection and delivery of your cargo from the ports of unloading to the destination and vice versa!

Customers Reviews

Paolo Arcidiacono Operations manager Cosco Shipping Lines Italy

Sat combines its knowhow and professional approach with a relationship built on trust. This allows us to work with peace-of-mind, knowing we are dealing with people capable of tackling the situations that crop up in our line of work each day. The team has a kind, helpful approach which enables them to run the business successfully.

Franco Cozzolino Operation manager Yang Ming Italy

Sat is a cohesive group with sound leadership. Its people are always willing to help, and over the last two years they have increased their competences, particularly where “ship assistance” is concerned. As for freight, they have always been, and still remain, at the cutting edge.

I often turn to them for consultation regarding the “cargo” sector, and their answers are always precise, reliable and professional.

The nature of our ties makes Sat more of a partner than a supplier to us.

Matteo Delucchi Port and terminal operation manager Hapag Lloyd (Italy)

An outstanding team and impeccable organisation, featuring professionalism, reliability and skill. But what really counts is the passion they all put into their work, ensuring we do not encounter obstacles in our work.

Giampaolo Botta Direttore generale Spediporto

When it comes to Spediporto’s sea freight companies, the knowhow of Sat Vice Chairman Giulio Baer has long provided a crucial benchmark. Their extensive work on issues such as preclearing, PMIS, VGM and much more comes to mind. The sector is highly technical and calls for outstanding skill. Sat has always proven it is up-to-date with technological developments and regulatory evolutions; so much so it is a reference point, not just on a local level, but for Italy as a whole.

Marco Ghia Customer service manager PSA Sech

Sat has always stood for knowhow, promptness and a can-do attitude, with the “plus point” of the human touch which has evolved over the many years we have worked together.

Michele Alverdi Responsabile Logistica Italia Holcim (Italia)

At Holcim Italiam we see SAT- Ship assistance and transit – as a competent and reliable partner, whose prompt, can-do attitude when it comes to operations makes them stand out.

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